1. Q: Why you choose us ? A: We are professional supplier for party , holiday , Halloween with many years. We have exported goods to many countries , such as Japan,Germany,France,Australia,United States.We have rich experience for customer's need.
2. Q: How long can I get a feedback after we send the inquiry? A: We will reply with 12 hours since we have our sourcing department for inquiry.
3. Q: Why the price on the website is different from the actual price? A: The price that we show is approximate price. The final price will be confirmed by exact information including size,color,packing,design ect.
4. Q: How can I get some samples? A: We are honored to offer you a small quantity of samples with free charge. But clients are expected to pay for the courier cost.
5. Q: Can you offer me the best price? A: All of our items are factory directly. The better price are base on the order quantity.
6. Q: Can you do any other colors or designs or packing ? A: Sure,your design and color and packing are available.
7. Q: What is the lead time? A: Generally 25days after payment for customerized order. It also depends on the order quantity.
8. Q: What is the payment terms? A: 30% deposit and 70% balance before shipping by T/T,west union.
